Let’s compare SumUp vs Dojo card machines, designed for small businesses to accept debit and credit card payments.
Both providers offer a quick and low cost way for businesses to accept debit & credit card payments.
This is facilitated through each providers mobile card readers. However they each have different offerings, features and prices.
So to help you decide which card payment provider is best for you, we have put together this guide along with a handy side by side comparison table below.
Disclaimer: This page may contain affiliate links.
Introduction To SumUp
SumUp is the longer established card payment provider of the two, they started in 2012 helping small businesses accept card payments. They now operate in the UK and many other countries and have over 3 million customers.
They are a UK based company and have a range of three mobile card readers, allowing small businesses and traders to take debit or credit card payments instore and on the move.
Unlike traditional merchant service providers, there are no contracts, no minimum monthly fees and they have a handy app to manage your account.
Introduction To Dojo
So the Dojo mobile card machine is fairly new on the scene, starting in 2021.
However, it is actually owned and run by a larger UK merchant service provider call Paymentsense.
Dojo is purely just their mobile card reader offering, aimed at small businesses, sole traders and shops.
For more complex products, you would need to go to the parent brand Paymentsense.
Comparison Table: SumUp V Dojo 2023
If you are thinking of getting a SumUp or Dojo card reader, it’s best to know what the different features and fees are.
That’s why we have created this handy table below showing all the fees, features and services side by side.
Table updated: 9th January 2023
| Feature | SumUp | Dojo |
|---|---|---|
| Mobile Card Reader | “Air” From £39 | “Dojo Go” £20/m |
| Standard Card Reader | “Solo” From £79 | No |
| Receipt Printer Card Reader | In Built “3G Reader” From £129 | Yes Built In |
| Card Not Present/ Over the Phone | Yes | Yes |
| Till System with Cash Draw | Yes | No |
| Monthly Cost | £0 | £20/m |
| Contract? | None | 6 Months |
| Card Transactions | 1.69% Fee | 1.4% Fee +5p Min £24.95/m |
| Invoicing? | Yes 2.5% Fee | Yes Via Link |
| Custom Pricing? | Yes £100K/Year+ | Yes £150k/Year+ |
| Gift Cards? | Yes 2.5% Fee | Unknown |
| Time To Deposits Funds | 1-3 Business Days | Next Day |
| Customer Services | Weekdays 8am to 7pm Weekends 8am to 5pm | 24/7 |
| Apple App | Yes | Yes |
| Android App | Yes | Yes |
| Third Party Integration | API AirPOS Deliveroo ePos Hybrid Freeagent Goodtill Goodeats Kitchen Cut Mailchimp PrestaShop Planday Powered Now QuickBooks ResDiary Revel Rotaready Shopify Treatwell Uber Eats Webhooks WooCommerce Workforce Xero Yoyo Zapier | Integrates With 600 major EPOS Systems |
Customer Service: Dojo vs SumUp
Dojo Trustpilot Score: 4.8/5 (9th January 2023)
SumUp Trustpilot Score: 3.2/5 (9th January 2023)
Based on Trustpilot scores Dojo has a top rated score with 95% saying they are excellent, compared to just 62% saying SumUp are excellent.
Summary: Which Is Best SumUp or Dojo?
In summary both SumUp and Dojo have a very similar mobile card reader offering, which will work for most small businesses.
One key difference is in how they charge, with SumUp its just a single percentage per transaction and pay upfront for the machine (starting at £39).
With Dojo you pay monthly for the card reader and also are subject to a 6 month contract plus minimum monthly transaction fee charges.
Therefore SumUp is a more flexible offering with no minimum fees.
Click here to find out more about SumUp & Apply
If you are happy to sign up to a longer contract and minimum monthly payments, then the lower fee and higher customer services score of Dojo might be best.
For existing businesses you might be able to get a custom quote and fees. With SumUp they require at least £100k/ year and with Dojo they require at least £150k/year.
Alternative to SumUp & Dojo
A popular alternative to SumUp and Dojo is called MyPOS, they have a mobile card reader current on sale for £15 with a transaction fee of 1.1% (+0.07p).