SumUp vs Dojo Card Machines – 2022 Comparison

Last updated on May 10th, 2022 at 10:05 am

Let’s compare SumUp vs Dojo card machines, designed for small businesses to accept card payments.

Both providers offer a quick and low cost way for businesses to accept debit & credit card payments.

This is facilitated through each providers mobile card readers. However they each have different offerings, features and prices.

So to help you decide which card payment provider is best for you, we have put together this guide along with a handy side by side comparison table below.

Disclaimer: This page may contain affiliate links.

Introduction To SumUp

SumUp is the longer established card payment provider of the two, they started in 2012 helping small businesses accept card payments. They now operate in the UK and many other countries and have over 3 million customers.

SumUp 3G and Printer

They are a UK based company and have a range of three mobile card readers, allowing small businesses and traders to take debit or credit card payments instore and on the move.

Unlike traditional merchant service providers, there are no contracts, no minimum monthly fees and they have a handy app to manage your account.

Check Out SumUps Card Readers

Introduction To Dojo

So the Dojo mobile card machine is fairly new on the scene, starting in 2021.

However, it is actually owned and run by a larger UK merchant service provider call Paymentsense.

Dojo is purely just their mobile card reader offering, aimed at small businesses, sole traders and shops.

For more complex products, you would need to go to the parent brand Paymentsense.

Comparison Table: SumUp V Dojo 2022

If you are thinking of getting a SumUp or Dojo card reader, it’s best to know what the different features and fees are.

That’s why we have created this handy table below showing all the fees, features and services side by side.

Table updated: 8th May 2022

FeatureSumUpDojo
Mobile
Card

Reader
“Air”
From £19
“Dojo Go”
£20/m
Standard
Card

Reader
“Solo”
From £79
No
Receipt
Printer
Card

Reader
In Built
“3G Reader”
From £119
Yes
Built In
Card Not
Present/
Over the
Phone
YesYes
Till
System
with
Cash

Draw
YesNo
Monthly
Cost
£0£20/m
Contract?None6 Months
Card
Transactions
1.69% Fee1.3% Fee
+3p
Min £24.95/m
Invoicing?Yes
2.5% Fee
Yes
Via Link
Custom
Pricing?
Yes
£100K/Year+
Yes
£150k/Year+
Gift
Cards?
Yes
2.5% Fee
Unknown
Time To
Deposits
Funds
1-3
Business
Days
Next
Day
Customer
Services
Weekdays
8am to 7pm
Weekends
8am to 5pm
24/7
Apple
App
YesYes
Android
App
YesYes
Third
Party
Integration
API
AirPOS
Deliveroo
ePos Hybrid
Freeagent
Goodtill
Goodeats
Kitchen Cut
Mailchimp
PrestaShop
Planday
Powered Now
QuickBooks
ResDiary
Revel
Rotaready
Shopify
Treatwell
Uber Eats
Webhooks
WooCommerce
Workforce
Xero
Yoyo
Zapier
Integrates
With
600
major
EPOS
Systems
Table: SumUp v Dojo

Customer Service: Dojo vs SumUp

Dojo Trustpilot Score: 4.9/5 (8th May 2022)

SumUp Trustpilot Score: 3.3/5 (8th May 2022)

Based on Trustpilot scores Dojo has a top rated score with 98% saying they are excellent, compared to just 66% saying SumUp are excellent.

Summary: Which Is Best SumUp or Dojo?

In summary both SumUp and Dojo have a very similar mobile card reader offering, which will work for most small businesses.

One key difference is in how they charge, with SumUp its just a single percentage per transaction and pay upfront for the machine (starting at £19).

With Dojo you pay monthly for the card reader and also are subject to a 6 month contract plus minimum monthly transaction fee charges.

Therefore SumUp is a more flexible offering with no minimum fees.

Click here to find out more about SumUp & Apply

If you are happy to sign up to a longer contract and minimum monthly payments, then the lower fee and higher customer services score of Dojo might be best.

Find out more about Dojo

For existing businesses you might be able to get a custom quote and fees. With SumUp they require at least £100k/ year and with Dojo they require at least £150k/year.

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