Let’s compare SumUp vs Zettle card readers and see the two card payment service providers pros and cons. We will look at keys points like the costs, services offered and customer service scores.
Both SumUp and Zettle offer similar services, allowing small businesses to accept card payments mobile, instore and online.
However depending on your business, one may be more suitable than the other. We have laid out all the features and costs in the table below.
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SumUp started in 2012 helping small businesses accept card payments, they now have over 3 million customers.
They are a UK based company and have a range of three mobile card readers, allowing small businesses and traders to take debit/credit card payments from anywhere.
Unlike traditional merchant service providers, there are no contracts, no minimum monthly fees and they have a handy app to manage your account.
Introduction To Zettle (Formerly iZettle)
iZettle started in Sweden in 2010 with the worlds first mini mobile card reader in the market. Since then they have grown significantly, offering their card readers across the world.
They are now part of the huge online payment processing company PayPal and since 2021 are now called “Zettle By PayPal”.
Similar to SumUp they have a full range of mobile card readers and also more advanced Point of Sale (POS) systems.
Comparison Table: SumUp V iZettle 2023
If you are thinking of getting a SumUp or iZettle card machine, it’s best to know what the different features and costs are.
That’s why we have created this handy table below showing all the costs, features and services side by side.
Table updated: 1st January 2023
|“Card Reader 2”|
|1.69% Fee||1.75% Fee|
8am to 7pm
8am to 5pm
9am to 5pm
Customer Service: iZettle vs SumUp
Zettle Trustpilot Score: 3/5 (15th April 2022)
SumUp Trustpilot Score: 3.3/5 (15th April 2022)
As you can see from the scores above, SumUp scores higher than Zettle on Trustpilot at the date above. However both companies are reputable card reader providers, already helping millions of businesses take debit/card payments.
Which is better SumUp or Zettle?
Which provider is best for you SumUp or Zettle, depends on your individual circumstances. The advertised transaction fees are lower for SumUp than Zettle. However Zettle (as part of Paypal) does offer more advanced features and a wider range of POS equipment and devices.
Summary: Which Is Best iZettle or SumUp?
It really comes down to what features you are looking for, when deciding which card reader to go for.
If you just need more basic functionally, then SumUp is the lowest cost option to setup and has a slightly lower card transaction fee of 1.69%.
It’s a UK based company and has longer customer service opening hours, including evenings and weekends.
If you are looking for a more sophisticated set up, then Zettle has more features and hardware to choose from. This includes full till set up, including cash draws and bar code scanners.
For existing businesses processing more than £10,000 per month in debit and credit card sales. It is worth contacting both providers for a demo and a customised quote.